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Setting Up Webhook Integration with Shapo Forms
Setting Up Webhook Integration with Shapo Forms

Get step-by-step instructions on setting up webhook integrations with Shapo Forms.

Inbal Eting avatar
Written by Inbal Eting
Updated over 4 months ago

Overview

Shapo's webhook integration allows Pro users to seamlessly connect their forms with external systems such as Zapier, Make, and more. This feature empowers you to send form submissions/testimonials to other platforms in real time, enhancing your workflow automation. In this guide, we'll walk you through the simple process of setting up a webhook integration for your Shapo forms.

Prerequisites

Before you start, ensure that you are a Shapo Pro user, as webhook integrations are exclusively available to Pro subscribers.

Steps to Set Up Webhook Integration:

  1. Navigate to the form you want to integrate with webhooks and click Edit

  2. Within the form editor, locate the "Automation" section.

  3. In the "Automation" section, you'll find a field to enter the webhook URL.

  4. Paste the URL to which Shapo will send the POST request.

  5. Save Changes

  6. Test the integration by submitting a form entry and confirming that the data is correctly sent to the external system.

Webhook Payload

Shapo sends a POST request with the following payload to the specified webhook URL:

{
"type": "form.submitted",
"data": {
"formId": "650bf2b702ae8c0625c58bd2",
"rating": 5, //testimonial rating
"email": "[email protected]", // user email
"message": "this product is awesome", // testimonial content
"ip": "192.168.1.1", // the ip of the user
"_id": "659d39708b41e36514ad5b32",
"workspaceId": "2559f773ab",
"tags": [],
"name": "John Due",
"reviewId": "66a0eb05-aaa4-4f4d-86d3-841ea37c1be2",
"profileImage": "", //profile image of the user if exists
"date": "2024-01-09T12:17:52.318Z",
"status": "pending"
}
}

Benefits of Using Webhooks with Shapo

Real-time Data Transfer

Webhooks enable instant data transfer from Shapo forms to external systems, ensuring timely updates.

Workflow Automation

Automate your processes by seamlessly integrating form submissions with your preferred platforms, reducing manual tasks.

Enhanced Productivity

Pro users can optimize their workflows, saving time and resources by leveraging the power of webhook integrations.

Customized Automation

Tailor the integration according to your needs, allowing you to connect Shapo seamlessly with various third-party applications.

By following these steps, you can harness the potential of webhook integrations to streamline your workflow and make the most out of your Shapo forms. If you encounter any issues or have further questions, feel free to reach out to our customer support team for assistance.

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